If the game setup starts, exit the setup.Ĭlick Start, point to Run, and then type the appropriate command for the version of Windows that you are using:įor Windows 7, for Windows Vista, for Windows XP, and for Windows 2000, type cmd.Īt the command prompt, type the following command, and then press Enter to access the root of the hard disk (typically, drive C):Īt the command prompt, type the following command, and then press Enter: To run the Xcopy command, follow these steps: You can run the Xcopy command to determine whether the disc or the disc drive is bad. If the problem continues to occur, go to "Method 2: Run the Xcopy command." Method 2: Run the Xcopy command Dry the disc thoroughly before you insert the disc in the drive. If the problem continues to occur, clean the disc by using a damp cloth or a commercial CD or DVD cleaning solution. When you clean the disc, wipe from the center of the disc outward. Do not use paper cloth that can scratch the plastic and can leave streaks. Or, gently wipe the silver side of the disc by using a soft, lint-free cotton cloth. You may find it easier to follow the steps if you print this article first.Ĭlean the CD or DVD. ![]() To resolve these problems, follow the methods that are provided in this article. Please restart your machine and run setup again. This is most likely caused by low memory (low disk space for swapping file) or corrupted cabinet file.
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